by admin Published on: 17 January 2011 Categories:Tech Shopping Tags:card, gift, mispricing, ssbb, walmart Comments:No CommentsThis was the original deal thread. Walmart had Super Smash Brothers Brawl listed at $20, but then canceled everyone’s orders because it was a pricing error. I got in on the deal, and my order got canceled. However, I got an email yesterday from them, and they gave me a $10 gift card to compensate. Did anyone else get similar treatment?
I think this is great, there have been a lot of pricing errors online, and most retailers just cancel the order and refer to their right to cancel any order for any reason. I was quite surprised, but am overall very pleased with the way this was handled, and am planning on leaving Walmart positive feedback telling them so.
Quote:
We apologize for our recent video game pricing error and the incorrect information included in our follow up e-mail correspondence with you.
As we are always striving to provide a positive customer experience, we will be sending you a $10 electronic Gift Card toward a future purchase as an apology for your recent experience. (One Gift Card per affected customer; this card can only be used online at Walmart.com. Look for details in a separate email.)
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Tags: after, mispricing, Walmart
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